FAQs

We take a maximum of 8 people.

The tour takes approx. 5 hours including many stops on route.

A water bottle & camera/phone would be good. We provide a tea/coffee homemade snack break half way around.

Yes, there are 3 toilet breaks for you to take advantage of.

We have a very modern van that is comfortable to travel in, & we have regular stops to deliver mail, or to take in the stunning views.

Yes we can do a Saturday Tour for a minimum of 4 passengers.

There is no mail on Sundays so we don’t do our Mail Run Tour on a Sunday.

There is only a little bit of walking & we are happy to accommodate where possible. There are a few steps & safety rails to assist entering & exiting the Mail Van.

Cancellations made up to 7 days prior to the departure will receive a full refund. (less booking fees)

Cancellations made inside 7 days of the tour will incur a 50% cancellation fee.

No refund will be given for cancellations within 48 hours of the tour departure.

WEATHER: In the rare case we are unable to take passengers on the Mail Run Tour because of the weather & roads unsafe we will give a full refund. (less booking fees)

CRUISE SHIP PASSENGERS: please make sure you book/board an early tender in time for the mail run’s 9am departure. There is no refund for late arrivals as the mail van has a strict schedule to adhere to. If your ship cannot come into harbour because of bad weather we will honour your ticket for when you revisit with proof of purchase/ship cancellation details.

We collect you from outside the ‘Old Post Office’ under the clock, near the War Memorial in central Akaroa at 9am.

The physical address is:  78 Rue Lavaud, Akaroa